ABOUT OUR WEBSITE AND BUSINESS

Q: How long does it take orders to ship out to us?
A: Most of the time items go out within 1-3 working days and take between 3-10 days to arrive.
Depending where you are located and the shipping service you choose.

Q: Is your web site secure to do credit card transactions?
A: Yes it is, you can see our certificate and other information on our home page.

Q: How long has Ceramic Art Space been in business?
A: 35 years and growing strong!

GLAZES AND UNDERGLAZES

Q: What's the difference between underglazes and glazes?
A: Generally underglazes are used when multiple colors are desired and areas are going to be left unpainted, then clear glaze is applied and fired. By having all areas covered it allows item to be dinnerware safe. Glazes are the color and the finish all in one and if using only one color. Its a much faster process to use glazes. There are are also lots of interesting choices of glaze colors that can be used.

Q: Why do some cone temperatures have a 0 in front of them?
A: The zero represents low fire and a cone number without a zero is high fire.

Q: Can all underglazes be used on greenware (raw unfired clay)?
A: No, some are specifically made for greenware and some only for bisque. Please check the label for proper application.

FIRING CERAMICS

Q: How long should you let clay dry before firing?
A: It varies from clay to clay but anywhere between 7-20 days and it must be bone dry.

Q: Can you fire greenware and glazeware in the same load firing?
A: No, the both require different cone temperatures. Firing them together will affect one or the other in different ways.

Q: What is slip?
A: Slip is ceramic in liquid form that is poured into molds to create slip cast items.

Q: Can kiln wash damage your kiln?
A: Yes, if it gets on the elements of your kiln it can burn them out. Only remedy is to replace the element (s) affected. Always place kiln wash on the surface of the kiln shelves. Wash off any left on the edges with a wet spounge. And when putting them away lay them down kiln wash side to kiln wash side only. Kiln wash particles can get into your glazeware leaving pieces.