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Email
us with your comments and we will add your first name and state or
country only
to our list.
Here
is a few testimonials provided by our customers.
You have a new happy customer! My daughter and I have been
looking for firms that can help us with our ceramics
hobbies, with very little success. We have dealt with a
firm out of
Miami that scores very low with us in regard to their
customer service--and reluctantly placed an order on the
18th. A few days later, I was looking for something
specific, and stumbled onto your website (and found what I
was looking for!!). I enjoyed browsing your huge inventory
that seems to cover everything from bisque and paint to mold
straps! Within a short time of placing my order, I had
three e-mails from CeramicArtSpace.com--a welcome letter
with information regarding your business, an order
confirmation and a shipping confirmation! I placed this
order after sending an e-mail to the Miami firm because I
never received so much as an order confirmation, I was
unable to log in to check on my order, and wanted to know
the status of my order. They still have not
answered my e-mail, and I now know that I didn't receive
their package yet because they mistyped my mailing address.
By the way--I received your package today--just three days
after placing my order!!
P.S. And we won't be ordering from the Miami firm any
more!!!!!
Helen from Montana:
"Great
service. They shipped my order within 24 hours"
Nancy from California:
"They didn't have what I was looking for but I sent them an email & they were
able to get it for me promptly and at a great price"
Joyce from New Hampshire:
"Great service and variety. I got free shipping and it arrived in 6 days from
placing my order"
Bill from Nebraska: "They carry a wide variety
of plastercraft at a great price! Also had very fast service"
Debbie from Virginia:
"Great prices, free shipping and very fast service"
Sam from Florida: "They
always have what I'm looking for and get it to me quickly"
Jan from New York
You have a customer for life! Thanks for your great service
John from South Carolina I cant
believe you got my order out the same day. You saved the day!
Teri from New Jersey Your technical
advice was on the money! Connie from
California My Christmas tree stars arrived
so fast I can use them this year. Tom from
Minnesota Thank you so much for getting my
order out so quickly Betty from So. Carolina
Your prices were great, couldn't find them this good in my
neighborhood. Ann from Oklahoma
The dreidels were a huge hit, everyone including the adults loved
them
Susan from Connecticut
With the new year & all of the activities at this time of year, I am
very impressed by your wonderful service! I couldn't be more pleased
with what I ordered, I have fixed my tree. I'm so glad I could save
this family piece!
Daphne from France
I’ve take an order
on your site the 1st December. And it
did arrive Friday ! I would really like to thank
you for your great service. My underglazes where
very carefully packed and protected, the
delivery have been made in just a few days. I’m
also very satisfied by your huge colour range
choice. I will definitely order again on you
site !
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Joann from Connecticut
My thanks for your immediate response. Looks like I have found some
wonderful people to do business with!
Rita from Pennsylvania
Just wanted to say thanks for getting our order out as quickly as
you did. We got the ceramic pieces in plenty of time and the
children loved painting them. I was very happy with all the
products we received. Thanks again for all you did to get the order
out to me as quickly as you did.
Halley from New York
Well I'm really happy with
the customer service at your store, and the delivery was really fast
I
mean the fastest that I know of, and I only paid for basic shipping.
John from Canada
I can't believe you shipped my order the same day I ordered it.
Internet businesses should take note and provide such quality
customer service!
Isaac from California
Its nice to
know there is a phone we can call and an address we can write to in
case we have questions
that cant be resolved by email. And thanks for letting me write a
check. I don't use credit cards and it was nice to
be able to purchase on the internet without a credit card.
Betty from Ohio
I can't believe I got a response on
Thanksgiving Day!! What great Customer Service !!
Suzie from Kentucky
I ordered at 10am and I got an email
saying my order had been shipped at 3pm Wow!
Linda from Washington
You guys really answer emails fast and
the info you gave us was right on the mark!
William from South Carolina
I wished all companies had customer
service like yours.
Lauren form St. Thomas US Virgin
Islands
Wow! I wrote in to ask a question and
you replied in 5 minutes. Then I placed an order and it was on my
door step in a few days. Keep it up! I will be back real soon!
Harold from Athens, Greece
Your order arrived so promptly and well
packed. Your web site is so full of useful information. Thank You
Marcello from Barcelona, Spain
I ordered several pottery tools on a
Monday and my package arrived in 8 days. Muchas gracias for your
great service.
Judith from Alabama
Thank you for answering so many of my
questions. Its nice to see a company that operates the old fashion
way. With customer service.
Pam from Missouri
I must say, I have never had service like this at any other
supplier. Very
helpful, very prompt replies. I like the fact that I am
communicating with
real people, as opposed to the larger, machine-run corporations
where my
inquiries are left unanswered for days or ignored completely. I
definitely plan on buying here again the next time I loose or break
any more of my
ceramic tools. Feel free to add this to your satisfied customer
list.
Katherine
from
Alaska
I put several colors of paint into my cart but repeatedly got
more of the
same instead of the new colors. I called today and my order
was completed
and shipped. The gentleman that helped me, Al said it was my
browser and to
log off next time and start again.
Thanks for the great service.
Martha from New Jersey
You're amazing! My order just arrived and everything is perfect. I
love your designs, your quality is really great and I can't
believe how quickly it got to NJ from Cal. I will refer people to
you without hesitation.
Holly from New York
What quick reply! 5 minutes, thank you for answering all of my
questions!
Perry from Ct.
I emailed you to ask questions about painting on tiles and you
replied in minutes and then i ordered and received my order in a
couple of days. I think you should give some lessons to big
corporations. Thanks
Sandy from North Carolina
The service and value i got was really good. They shipped fast.
Jen from Alaska
Thank you for being online and for having such great products and
service. I will tell all my friends.
Julie from Utah
Wow, I ordered on Monday and got it wed. I will be back for my
holiday shopping.
Rose from Hawaii
Mahalo , for having the paints I couldn't find anywhere and at a
great price.
Kristin from Nebraska
Your customer service person was so nice and helpful and didn't try
to sell me things I did not need. Got my order fast.
Don from Alabama
I am so glad you had the kiln part I needed to fix my wife's kiln,
now I can go back to watching TV
Barbara from Florida
The store I had here in town closed so I'm glad you offered free
shipping and the variety I liked.
Diane from California
I like the fact you get new things in all the time and you have a
great specials section.
Vladamir from Columbia
We cannot buy the duncan colors in my city. Your service is
excellent!
Lakeyshia from Turkey
First of all, let me say that I have been very impressed with your
company. I was impressed when I got the first email saying my item
had been shipped and you all haven't let me down now. :) This type
of customer service is something that other companies can learn from
(trust me, lately I've had bad customer service everywhere!). I
just wanted to say Thank you.
Amy from Michigan
I received my order today, and I have to let you know how impressed
by the packaging I was. Everything made it great and I'm very happy
with all of it. Thanks for your attention to detail and I'm sure
I'll be ordering again. Have a wonderful day.
Wendy from Arizona
Good afternoon,
I received my order today and everything was in perfect condition. I
appreciate your service and quality of products!
Thanks again,
Wendy
Dave From Virginia
Just a note to say "thank you" for your wonderfully prompt service.
You really are second to none and a pleasure to do business with.
Thanks again,
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